Professional password recovery tools help you recover password for Windows, Office, PDF, SQL, RAR, etc. efficiently.

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FAQ Center

Order Information
1. If I purchase from your Website, is this secure or not?
2. How to get an invoice after I finish the purchase?
3. What does “Extended Download Service” mean?
4. My credit card will be charged at when?
5. Placing an order, can I cancel it later?
6. Can I place an order without using a credit card?
7. I have purchased the wrong product. Can I exchange the product for the right one?
8. Why my credit card has been rejected?
9. What can I do if I lost my registration information?
10. After purchased the download version, how to get a CD as a backup?
11. What does “CD Backup” mean?
12. Can I order a CD? If so, when can I get it after the order?
13. How to check the shipping status of my CD after the order?
14. Is the shipping address can be changed or not after the order?
15. Can I cancel an order, if so, what should I do?
16. What is the Refund Policy of yours?
17. How long can I get my money back?
Technical Support
1. What is AnyPasskey Windows Password Recovery?
2. AnyPasskey Windows Password Recovery support for what Windows versions?
3. The difference between the demo version and full version of AnyPasskey Windows Password Recovery is what?
4. Can I convert the demo version to the full version of AnyPasskey Windows Password Recovery?
5. How does the AnyPasskey Windows Password Recovery reset the password?
6. I can login Windows with my Guest account, can I use my computer to burn the CD/DVD or USB flash drive?
7. My CD/DVD is not blank, can I burn the ISO image file to it?
8. I failed to burn the ISO image onto CD/DVD, what can I do?
9. I failed to burn the ISO image onto USB flash drive, what can I do?
10. If my USB flash drive is not blank, can I use it as well?
11. My computer is using Windows XP. The Welcome screen shows only the ordinary user accounts when I restart the compute after used your program to remove the administrator's password. Where is the administrator account go? If I want to login Windows with the administrator's account, what should I do?
12. The password is removed, will the user profiles going to be changed or removed as well?
13. What is ISO image? What does ISO image file used for in AnyPasskey Windows Password Recovery?
14. Can I operate the program if I am not familiar with the BIOS settings or CD/ DVD/USB burning?
15. Before started to burn the CD/ DVD/USB flash drive, what should I do?
16. Failed to boot my PC from CD/DVD/USB flash drive, what should I do?
17. There are 3 editions of AnyPasskey Windows Password Recovery, how to make a choice among them?
18. While I download or run the program, the computer asked for administrator password, what can I do?
19. I cannot choose system when I reboot the computer with the burned CD/DVD/USB flash drive, because it is gray and there are no user names. What can I do?
20. What bearing does AnyPasskey Windows Password Recovery on Windows security?